UX AGENT

Case Studies

Real website and product work. Clearer paths. Cleaner delivery.

These projects show the kind of website and product work I get brought in for — sometimes by agencies behind the scenes, sometimes directly by the business. Sometimes that starts with one important page. Sometimes it turns into a wider site update or product cleanup. The common thread is sharper message, better structure, stronger mobile paths, and builds that stay aligned from brief to launch.
Product Design UX Strategy

Whip Around

Whip Around needed key pages that explained the product faster, worked better on mobile, and made it easier for buyers to move toward a trial or demo. I redesigned the experience around clearer structure, tighter messaging, and lower-friction next steps.

58,000+ monthly users 1,000+ tracked conversion events/month 130+ pages supported
View Case Study
750+
Projects shipped
20yr
Experience
15%+
Avg. lift on optimized pages
7
Industries supported
The Playbook

How I look at the work

The project changes. The questions do not.
01

See where the page gets soft.

The brief might be clear. The live experience often is not. I look for the places where the message loses force, proof shows up too late, or the next step asks too much too soon.

02

Remove friction before adding more

Most projects do not need more sections first. They need fewer blockers. I cut hesitation in structure, CTA flow, forms, and mobile interactions.

03

Help ship the fix

I do more than hand back notes. I can help rewrite, redesign, and support the front-end build so the fix actually ships, whether it stays on one page or carries across the site.

Case studies that show how I help

Start with the pages closest to revenue.

What Makes These Work

The same principles. Different projects.

Every page here got better for the same reason. The work stayed close to the user, the message, and the build.

Clear messaging

The page answers the buying question fast instead of making people hunt for it.

Proof before the ask

Trust shows up before the CTA, not after it.

Mobile clarity

Key actions stay easy on smaller screens, where a lot of the real use happens.

One owner across the page

Less relay between message, UX, design, and build means less drift by launch.

What It Looks Like To Work Together

Start with one page, not a full rebuild

Most projects do not need a giant reset first. They need the right page or flow fixed first. Once that is clear, the work can stay focused or carry across the rest of the site.
1

Free Page Audit

I review one page or one flow by hand and flag the biggest blockers in the message, structure, proof, mobile path, and next step.

2

Prioritize and fix

We decide what needs a rewrite, what needs a redesign, what should stay on that page, and what should carry into a wider site update.

3

Ship and review

Launch the update, review real behavior, and keep what works across the page, the flow, or the rest of the site.

Need this kind of website help on a client project?

Send the page, the brief, or the bottleneck. I’ll review it by hand, show you what I would fix first, and tell you if the issue reaches wider than that one page.