UX AGENT

Selected product + website work Available for full-time roles

Here’s the work. More importantly, here’s how I think.

These case studies show how I move from an unclear problem to a working experience: understand the context, make the tradeoffs visible, design the path, stay close to the build, and keep learning after launch.

Some began as 0→1 products. Others involved simplifying mature systems already in use. Every project had to become clearer, more useful, and real.

All selected work

Complex work. Made easier to understand.

Five case studies across enterprise software, a 0→1 product, B2B SaaS, nonprofit infrastructure, and public health. Each one shows the problem, what I owned, the decisions that mattered, and how the work moved toward something people could actually use.

Enterprise product 0→1 product B2B SaaS Nonprofit platform Public health
Live B2B SaaS

B2B SaaS · Website strategy · UX/UI + front-end

Whip Around

Rebuilding the path around a complex fleet product so buyers could understand it faster and reach a trial or demo with fewer unanswered questions.

OwnedResearch · IA · UX writing · UI · responsive front-end · analytics · iteration
58,000+ monthly users130+ pages supportedConversion-focused rebuild
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Nonprofit + research platform

Nonprofit platform · Research library · UX/UI + WordPress

Wilder

Turning thousands of pages, services, and research into clearer first moves for people seeking help, evidence, or a way to act.

OwnedResearch · stakeholder interviews · IA · UX/UI · WordPress · migration · integrations
Main site + Research LibraryDrupal → WordPressPost-launch measurement
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Statewide public-health resource

Public health · Mobile-first · UX/UI + front-end

Know the Dangers

Rebuilding a statewide opioid resource so people could reach help, naloxone, treatment, and useful answers without hunting through the site.

OwnedResearch · heatmaps · IA · UX writing · UI · WordPress · SEO · analytics
83.8% mobile+2,681.65% reported users+240.79% resource views
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What the work proves

The deliverable changes. The responsibility does not.

I am most useful where teams lose momentum between the problem, the interface, and the live build.

01

Frame the real problem

Research, field context, analytics, stakeholder constraints, and user behavior shape the direction before the interface does.

02

Make the tradeoffs visible

Ethics, accessibility, business goals, platform limits, and user needs are named early so the team can make a real decision.

03

Carry the idea into code

Front-end depth keeps responsive behavior, accessibility, content, and design intent connected through implementation and QA.

04

Keep learning after launch

Testing, analytics, support questions, search behavior, and real use become the next release instead of a post-launch report nobody opens.

How I read the work

I do not treat the screenshot as the outcome.

The interface matters. So does the question it answers, the behavior it supports, the code it becomes, and the evidence that tells us whether the decision held up.

One connected process Research → decision → design → build → learn

That connection is what lets me enter at one page or one product problem and still see where the work reaches next.

USER

Can someone understand what this is and what to do next?

Clarity, confidence, accessibility, context, and the effort required to move forward.

BUSINESS

Does the experience support the goal without hiding the cost?

Value, conversion, trust, qualification, operational reality, and the consequences of the design.

BUILD

Can the idea survive real constraints?

Responsive behavior, content systems, accessibility, performance, CMS limits, and front-end implementation.

EVIDENCE

What changed, and what still needs proof?

Testing, analytics, search behavior, support signals, and honest separation between scale and causation.

Available for full-time roles + select projects

Need someone who can own the gap between the idea and the live experience?

I am looking for a senior product design, UX/UI, or design-engineering role where I can own meaningful work from discovery through launch. I also take select projects when one critical page, flow, or product needs focused help.