UX AGENT

Live 0→1 product Founder · Product strategy · UX/UI · front-end · growth

I built the first version to solve the map. Real use showed me I needed to solve the whole day.

Where The Wild Beasts Roam turns 14+ years in Yellowstone and Grand Teton into a live wildlife-planning product. It began as a map of delayed field observations. It now builds a route around the user’s starting point, wildlife priorities, available time, and time of day, then adds field notes, directions, scenic stops, and a backup move. I owned the product from the first field problem through research, UX/UI, code, content, checkout, launch, analytics, and support. The rule never changed: help people plan better without turning wildlife into live targets.

See how the product evolved. Map-first MVP, route logic, AI guardrails, commerce, heatmaps, and iteration.
0→1Idea to live product
800+Field entries powering routes
End-to-endResearch through support
Map-first MVP → route-first planner Current product
Current Where The Wild Beasts Roam route planner showing a suggested bison route, why the route fits, field entries, and places to explore
Four inputs Start · wildlife · time · time of day
One usable plan Route · reasons · directions · backup
Where The Wild Beasts Roam mobile planner showing the full wildlife map and the choice between a suggested route and building a custom route

The assignment

There was no brief. I had to find the problem, build the product, and keep proving what it should become.

I started with a problem I had watched for years in Yellowstone and Grand Teton. Visitors had maps, apps, Facebook groups, and plenty of opinions. They still did not know where to begin. I turned that gap into a live paid product, then used real behavior to rebuild the core experience from a map-first tool into a route-first planner.

0→1Idea to live product
14+Years in the field
864+Firsthand field entries
LivePaid access and real use
Vehicles backed up behind wildlife on a park road
The default behavior Follow brake lights. Chase a rumor. Lose the morning.

The problem

Visitors did not need more wildlife information. They needed a better first move.

Most visitors entered the parks with hope, not a plan. They pieced together old tips, watched traffic, and burned their best wildlife hours deciding which road to take. The obvious answer was a live sightings map. That would have made the product more exciting and the wildlife less safe.

The product tension Make the information useful enough to change the day, but never immediate enough to turn an animal into a destination.
01

Help the visitor choose

Give someone a clear place to begin, a reason for the route, and a backup when the day changes.

02

Protect the wildlife

Use delayed or less exact information, safe pullouts, distance guidance, and honest limits instead of live targeting.

03

Work in the field

Keep the important choices readable on a phone, in bright light, with weak service, traffic, and very little patience.

04

Earn the purchase

Show enough value before checkout, keep access simple, and make the product manageable for one founder to maintain.

Research in the real environment

The research did not begin in a conference room. It began behind a windshield.

I combined years of field observation with user questions, working-product tests, search behavior, support messages, checkout friction, and what people did after the product went live.

14+

Years of field observation

I watched how habitat, light, roads, seasons, weather, traffic, and human pressure change the quality of a wildlife plan.

Context that does not come from a list of popular stops
?

Questions people kept asking

Where should we start? Which road fits the time we have? When should we turn around? Those questions defined the real job.

Problem framing in the visitor's language

Working-product tests

I put real flows in front of users, watched where the planner became unclear, and changed the order, language, controls, and states.

Prototype, observe, revise, release
Live

Evidence after launch

Heatmaps, search terms, page paths, support questions, purchases, and drop-off exposed problems a polished mockup could not.

The operating product became the research lab
Observe the field Frame the problem Build the flow Put it in someone's hands Ship and learn again

Behavior after launch

The redesign made the story clearer. The heatmap showed where it still asked too much.

I used the heatmap as a diagnostic, not a scorecard. It helped me see where attention was strongest, where it thinned out, and where the website still took too long to show the value of the finished route.

Heatmap and click-map review of the Where The Wild Beasts Roam website
Attention was strongest near the opening and became thinner deeper in the page. That gave me a clear place to investigate the story, proof, and purchase path.

The heatmap did not tell me what to design. It told me where to look.

The opening was earning attention. The harder question was whether people reached enough of the product story to understand what they would actually leave with.

I brought the result forward. The newer experience shows the route, the phone flow, the reasons behind the recommendation, and the sample earlier instead of making people learn the whole system first.

01
Show the result sooner

Let people see the route and what it gives them before explaining every feature.

02
Use the visitor’s language

Lead with where to start and how to use the day, not internal product names.

03
Make the sample do real work

The preview should let someone feel the planning logic before deciding whether to buy.

The product reframe

The breakthrough was not a smarter pin. It was a better question.

The first product asked people to open a map and make sense of it. The current product asks about the day first, then uses the map to support a decision.

THE FIRST MODEL

Show useful wildlife locations

  • Open with the full map
  • Let filters narrow the field
  • Expect the user to build the route
  • Make the map carry most of the value
THE CURRENT MODEL

Help someone make the first move

  • Start with park, starting point, wildlife, and time
  • Build a route and explain why it fits
  • Add field context, scenic stops, directions, and a backup
  • Keep full map control for people who want it
01

Planning, not live tracking

Every wildlife entry is dated and added after fieldwork. Precision can be reduced when it creates more risk than value.

02

Reasons, not promises

The route explains habitat, timing, field patterns, and why an area belongs in the plan. It never promises an animal.

03

Context before controls

A few plain questions remove more work than another layer of filters, pins, and settings ever could.

04

New users and power users

The guided path recommends a first move. The full map remains available for people who want to choose every stop.

05

Safety inside the product

Distance, pullouts, traffic, animal response, and when to move on are part of the experience, not a footer disclaimer.

06

Value before checkout

A free sample route, a working preview, clear limits, and transparent access help people understand what they are buying.

The current desktop experience The route is only useful if the product can explain why it belongs to this day.
The plan keeps the user's choices, route logic, field entries, scenic stops, map key, and timing visible in one working view.
Current Where The Wild Beasts Roam desktop route planner showing a bison route, the reasons it fits, field entries, and places to explore
The left panel carries the reasoning. The map carries the route. The visitor does not have to reverse-engineer one from the other.

The visible transformation

The first site sold access to a map. The new site sells a better wildlife day.

The product had changed, but the website was still explaining the old idea. I rebuilt the message, page order, visual system, and purchase path so the acquisition experience finally matched what the planner had become.

EARLIER VERSION Map-first website
Lead with the artifact
Earlier Where The Wild Beasts Roam website showing a map-first homepage and safety page
  • The headline described a wildlife map and field observations.
  • The phone interface appeared before the visitor understood the day it could improve.
  • Access was the main offer, but the practical outcome stayed vague.
  • The founder story and safety content carried more of the trust burden.
CURRENT VERSION Route-first website
Lead with the outcome
Current Where The Wild Beasts Roam website showing a route-first homepage and wildlife-planning content
  • The opening promise answers the visitor's real question: where should we start?
  • The route planner appears in context, not as a product screenshot floating by itself.
  • The page explains the plan, the timing, the field context, the backup move, and the ethical rule.
  • The sample route, one-time price, guarantee, customer messages, and field guides make the value easier to judge.
MOBILE EVOLUTION

The same product shift had to work in the visitor’s hand.

The original mobile experience made the map the starting point. The current version gives a first-time visitor a guided way in, then keeps the full map available when they want more control.

EARLIER MOBILE Map-first experience
More interpretation
Earlier Where The Wild Beasts Roam mobile map experience
  • The map and filters did most of the explaining.
  • New users still had to decide which roads and pins mattered.
  • Small-screen controls carried a lot of the product complexity.
  • The field data was useful, but the visitor still assembled the plan.
CURRENT MOBILE Route-first experience
Clear first move
Current Where The Wild Beasts Roam mobile route-planning experience
  • A few choices create a practical starting route.
  • The recommendation explains why it fits the day.
  • The full map remains available for people who want control.
  • The route can continue into directions, print, PDF, and a backup move.
POSITIONING

From map access to a clear first move

The promise changed from seeing pins to building a day around where the visitor starts and what matters most.

HIERARCHY

From features to the finished plan

The page now shows what someone leaves with before it asks them to understand every tool.

TRUST

From claims to visible proof

The working sample, current screens, customer messages, safety language, and clear limitations do the convincing.

BUSINESS

From access button to purchase path

Preview, price, guarantee, checkout, account access, and return use now read as one connected experience.

Current Where The Wild Beasts Roam website system shown across several redesigned pages
The marketing system caught up with the product. The updated website connects the route planner, ethical position, purchase story, field content, account path, and visual language without making each page restart the explanation.
Product marketing · UX writing · responsive design · front-end development

The current product

The map now waits until the product understands the day.

A first-time visitor can move from a few simple choices to a route they can understand, open, save, print, and use. Someone who wants more control can still move directly into the full map.

Current mobile planner showing the full map, a suggested route, and the choice between guided planning and full map control Current mobile route details showing wildlife choice, timing, print route, and directions to the route start

One short flow turns a blank day into a usable plan.

The current experience removes the hardest work from the first screen. It asks only what it needs, then returns a route with enough reasoning for the visitor to trust the next move.

01

Choose the park and starting point

The route begins where the visitor will actually start driving, not at a generic park entrance.

02

Choose the wildlife that matters

One clear priority gives the route a job and keeps the first plan from becoming a list of everything.

03

Add the time and timing

Available hours, visit timing, and time of day shape which corridor makes sense.

04

Get the route and the reason

The plan explains why the route fits, what to watch for, which field entries matter, and where scenic stops belong.

05

Take the plan into the field

Open the map, get directions, print the route, save it as a PDF, and keep a backup move ready.

Guidance without taking away control New users get a suggested route. Experienced users can open the full map, choose every stop, filter the wildlife, and shape the day themselves.
The planning assistant has limits by design. It can help someone choose a park, understand a route, or plan a morning or evening drive. It does not reveal live animal locations or guarantee a sighting.

From field problem to working product

I owned the product, the website, and every seam between them.

This was not a clean handoff from research to design to development. The same decision had to survive the flow, the interface, the code, the sales page, the checkout, the account state, and the support message after purchase.

01OBSERVE

Find the repeated field problem

Years in the parks exposed the gap between the tools visitors had and the decision they still could not make.

Output: problem evidence and visitor questions
02DEFINE

Set the product boundary

I made the ethical rule part of the product definition: useful planning without live animal targeting.

Output: product promise, audience, limits, and tradeoffs
03DESIGN

Make the decision visible

I moved from rough wireframes into working flows for maps, filters, route questions, field notes, and product states.

Output: flows, wireframes, interface system, and copy
04BUILD

Carry the intent into code

I built the responsive map experience, route logic, content model, access states, and details that make the product usable live.

Output: working product across desktop and mobile
05LAUNCH

Build the business around it

I created the sample, offer, checkout, membership, account path, field guides, trust language, and acquisition pages.

Output: paid access and a complete customer path
06LEARN

Use the live product as evidence

I watched behavior, read support questions, tested new flows, and changed the product and the promise together.

Output: major releases instead of cosmetic updates
Early wireframes for Where The Wild Beasts Roam
01 · EARLY STRUCTUREThe first wireframes helped define the core page jobs before the product had a finished visual language.
Early visual design system and interface screens for Where The Wild Beasts Roam
02 · FIRST SHIPPED SYSTEMThe first release connected the map, field notes, safety, founder story, and purchase path. Later evidence showed where that model had to grow.
See the technical build
  • Custom WordPress product and wildlife-map plugin
  • Structured wildlife entries, species, parks, timing, routes, and field notes
  • Map controls, clusters, route lines, scenic stops, directions, and responsive states
  • Membership gates, checkout, account access, sample states, and protected content
  • Accessible controls, mobile behavior, performance work, analytics, and release QA
See the product-design depth
  • Two paths for different levels of user confidence
  • Route recommendations based on park, start, wildlife, available time, and time of day
  • Explicit empty, locked, loading, error, and return states
  • Planning-assistant prompts and guardrails
  • UX writing across product, sales, safety, checkout, account, email, and support

The operating system

Shipping the planner was only half the job. It needed a business around it.

I built the full path from discovering the idea to returning with a plan. Every vague promise became a support question. Every missing state became friction.

01

Discover

Search, wildlife stories, photography, press, social posts, and field content introduce the problem.

02

Understand

The website explains the outcome, the limits, the two planning paths, and who the product is for.

03

Try

A free sample route and working map state let people experience the thinking before they pay.

04

Buy

One-time pricing, guarantee, checkout, account creation, and access states make the exchange clear.

05

Plan

Suggested routes, full map control, field notes, directions, scenic stops, PDFs, and backup moves support the day.

06

Return

New field entries, route updates, guides, email, account access, and support keep the product useful.

The product around the product became part of the UX.

Building the whole system forced me to treat acquisition, onboarding, payment, access, content, trust, safety, analytics, and support as one experience. A customer does not care which layer owns the problem.

  • Free field guide and email capture
  • Sample planner and map preview
  • One-time checkout and account access
  • Membership gates and product states
  • Printable route plan and directions
  • Two downloadable field guides
  • Ongoing field entries and route updates
  • Analytics, support, and release feedback
Cover of Your First Wildlife Move field guide
Before the engine starts
Cover of Bring Home The Moment wildlife photography field guide
When the moment happens
Bull moose standing in water with a magpie on its back
Wildlife has its own agenda. The product has to respect that.

Trust and responsibility

The hardest feature decision was what not to build.

A wildlife product could chase engagement with live locations, constant alerts, and the promise of certainty. I chose a calmer model. The planner helps people use uncertainty better instead of pretending the wild can be scheduled.

THE RULE Give the visitor enough context to make a better decision. Give the animal enough room to keep being wild.
01

Delay or generalize

Observations are posted after fieldwork and can be made less exact when precision would create more pressure.

02

Explain the limits

The product says what it is not: live tracking, a guided tour, a sighting guarantee, or a replacement for current park alerts.

03

Design the safe behavior

Legal pullouts, animal response, traffic, and the 25-yard and 100-yard distance rules appear inside the planning experience.

04

Keep judgment human

The route and planning assistant support a decision. They do not automate the field or pretend conditions stay the same.

Continuous product work

Launch did not prove the product. It exposed what still needed work.

The product did not move in a straight line from idea to success. Each release answered one question and revealed the next one.

01
MAP MVP

Organize delayed field observations and useful filters.

The first release proved the field knowledge could become a usable product without becoming a live feed.

02
CLEARER ONBOARDING

Stop expecting a new user to understand the map first.

Real use showed that the product needed to explain the first move before it exposed every control.

03
GUIDED PLANNING

Build the route around the visitor's actual day.

Park, starting point, wildlife, time available, and time of day became the inputs for a suggested route.

04
VALUE BEFORE PURCHASE

Let people try the thinking before asking them to buy.

The free sample route, map preview, clearer limits, field guide, and guarantee made the offer easier to judge.

05
THE FINISHED PLAN

Turn the route into something people can take with them.

Directions, route reasoning, scenic stops, field context, a printable PDF, and a backup move completed the field workflow.

06
CURRENT SYSTEM

Bring the product, website, content, commerce, and assistant into one story.

The latest release aligns what the site promises with what the planner now delivers across desktop and mobile.

The release loop now: Send a working flow to users Watch where they hesitate Read behavior and support questions Change the product and the promise together

Outcomes

It crossed the line from a good idea to a product people can actually use.

The product is live. A visitor can discover it, try a sample, purchase access, build a route, save the plan, use it in the field, and influence what gets improved next.

Live0→1 product shipped

The product, website, code, content, commerce, account access, and support path operate in the real world.

PaidReal value exchange

Customers have moved beyond interest and purchased lifetime access to the planner.

864+Firsthand field entries

Years of field knowledge now power routes, filters, timing, notes, safety context, and planning decisions.

2National parks

Yellowstone and Grand Teton share one product while keeping different wildlife patterns, roads, and route logic.

Route-firstCore workflow rebuilt

The product now begins with the day, recommends a route, explains the reasoning, and keeps the full map available.

OwnedIdea through support

One person stayed accountable for the promise, the interface, the implementation, the sale, and the next release.

WHAT I CAN SAY WITH CONFIDENCE

I am not dressing early traction up as a clean conversion success story.

The stronger proof is more useful to a hiring team. I found a real problem, built a paid product, put it in front of users, watched the original model fall short, changed the core workflow, rebuilt the website around the new value, and kept the business and experience connected.

The next measurement layer

  • Planner start to route completion
  • Sample route to purchase conversion
  • Time to the first useful plan
  • Return use before and during a trip
  • Support, refund, and trust signals
  • Which route details improve confidence most

What this project proves

This project is the closest thing to my full job description.

I can join a team at one stage. This product proves I understand what happens before it, after it, and at every seam where a good decision can weaken.

01

Product strategy

Turn a repeated field problem into a focused product with a clear promise, audience, business model, and boundary.

02

Research

Combine field observation, user questions, working-product tests, heatmaps, search behavior, purchases, and support signals.

03

Interaction design

Turn complex map and route logic into a short flow that still handles choice, uncertainty, and advanced control.

04

UX writing

Explain a nuanced promise in plain language without false certainty, generic claims, or hidden limits.

05

Visual systems

Connect product screens, maps, wildlife art, field guides, marketing pages, safety language, and trust cues.

06

Front-end execution

Carry responsive behavior, map states, route controls, content, commerce, membership, and accessibility into the live build.

07

AI product judgment

Use a planning assistant where it helps, set explicit limits, and keep the product from acting more certain than the field allows.

08

Growth and iteration

Connect search, social, sample use, checkout, account access, analytics, support, and release decisions.

Reflection

The map was never the whole product. Confidence before the engine turns over was.

Building this as the founder changed the way I design. Every vague flow becomes support. Every shortcut becomes maintenance. Every promise becomes trust debt when the product cannot carry it.

01

The best feature was a better question.

Once the product asked where the day begins, what matters most, and how much time exists, the map became easier to use.

02

A real constraint can sharpen the product.

Refusing live tracking forced the experience to create value through field context, route judgment, timing, and planning.

03

Design and implementation belong together.

Coding the experience exposed missing states, weak language, and technical friction that a polished mockup could hide.

NEXT RESEARCH PRIORITIES

The product is live. The questions can finally get more precise.

  • Which route inputs most improve confidence?
  • Where do first-time users hesitate before the route appears?
  • Which sample moments make the paid value clear?
  • How often do customers return before and during a trip?
  • Which field notes cause someone to change a poor plan?
  • How should route quality be judged without promising wildlife?

Available for full-time roles

If your team needs a senior designer who can stay with a hard problem from evidence to release, I would like to talk.

I am looking for a full-time Senior Product Designer or UX/UI role where I can work closely with product and engineering, make complex systems easier to use, and stay accountable after the design review.